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Durable Medical Equipment (DME)
MA05.044v



Policy

Durable medical equipment (DME) may be eligible for reimbursement consideration by the Company when all of the following criteria are met. The item:
  • Can withstand repeated use
  • Can have an expected ​lifespan of at least 3 years
  • Is primarily and customarily used to serve a medical purpose
  • Generally is not useful to a person in the absence of an illness or injury
  • Is appropriate for use in the home
  • Is necessary and reasonable ​
  • Is ordered by a physician or other eligible provider. 
  • ​Is provided by a DME provider or, in limited circumstances, by another eligible provider type as allowed by the Company. 
Refer to Attachments A1 and A2 for a list of items that that meet the definition of​ DMEWhen there is a medical policy addressing a specific item, refer to the specific policy for applicable medical necessity criteria.

Refer to Attachment B for a list of items that are not covered and, therefore, not eligible for reimbursement consideration by the Company because they do not meet Medicare's definition of DME or are excluded from coverage by Medicare because the item is:  
  • A non-reusable or disposable supply (Table I)
  • Used for environmental control​ (Table II)
  • Not primarily medical in nature​ (Table III)
  • Used for comfort or convenien​ce (Table IV)
  • Not appropriate for use in the home (Table V)
  • Not r​​easonable and necessary (Table VI)

REQUIRED DOCUMENTATION

The Company may conduct reviews and audits of services to our members regardless of the participation status of the provider. Medical record documentation must be maintained on file to reflect the medical necessity of the care and services provided. These medical records may include but are not limited to: records from the professional provider’s office, hospital, nursing home, home health agencies, therapies, and test reports. This policy is consistent with Medicare's documentation requirements, including the following required documentation:

STANDARD WRITTEN ORDER REQUIREMENTS
Before submitting a claim to the Company, the supplier must have on file a timely, appropriate, and complete standard written order for each item billed that is signed and dated by the professional provider who is treating the member. Requesting a provider to sign a retrospective standard written order at the time of an audit or after an audit for submission as an original standard written order, reorder, or updated order will not satisfy the requirement to maintain a timely professional provider order on file. 

PROOF OF DELIVERY REQUIREMENTS
Medical record documentation must include a contemporaneously prepared delivery confirmation or member's receipt of supplies and equipment. The medical record documentation must include a copy of delivery confirmation if delivered by a commercial carrier and a signed copy of delivery confirmation by member/caregiver if delivered by the DME supplier/provider. All documentation is to be prepared contemporaneous with delivery and be available to the Company upon request.

CONSUMABLE SUPPLIES (WHEN APPLICABLE)
The DME supplier must monitor the quantity of accessories and supplies an individual is actually using. Contacting the individual regarding replenishment of supplies should not be done earlier than approximately 7 days prior to the delivery/shipping date. Dated documentation of this contact with the individual is required in the individual's medical record. Delivery of the supplies should not be done earlier than approximately 5 days before the individual would exhaust their on-hand supply. When there is a policy addressing a specific contact for replenishment or delivery of supply criteria, the information in the specific policy supersedes this general policy.

If required documentation is not available on file to support a claim at the time of an audit or record request, the DME supplier may be required to reimburse the Company for overpayments.​

BILLING REQUIREMENTS

Do not report any item in Attachment B that has an N/A under the HCPCS column because the item(s) do not represent DME items.​

Inclusion of a code in this policy does not imply reimbursement. Eligibility, benefits, limitations, exclusions, precertification/referral requirements, provider contracts, and Company policies apply.​

Guidelines

This policy is consistent with Medicare's coverage determination. The Company's payment methodology may differ from Medicare.

BENEFIT APPLICATION

Subject to the terms and conditions of the applicable Evidence of Coverage, durable medical Misspelled Wordequipmen​t (DME) is covered under the medical benefits of the Company’s Medicare Advantage products when the item meets the definition of DME, as stated in this policy.

As determined by the Company, and based on contracts with DME vendors, DME may be:
  • Rented until the rental cost of the device meets the purchase price 
  • Always rented on a continuous basis
  • Purchased without a rental period
When there is a policy addressing a specific item or service, refer to the applicable policy.

Description

Medicare defines durable medical equipment (DME) as equipment that can withstand repeated use, is primarily and customarily used to serve a medical purpose, is generally not useful to a person in the absence of an illness or injury, is appropriate for home use, and has a life expectancy of 3 years. Examples of equipment that meets the definition of DME include, but are not limited to: 
  • Canes
  • Crutches
  • Walkers
  • Home oxygen equipment
  • Hospital beds​​
  • Wheelchairs​
According to Medicare, the types of equipment that do not meet the definition of DME include, but are not limited to, items t​hat fall into one of the following categories: 
  • Non-reusable or disposable supplies (e.g., lamb’s wool pads; ace bandages; face masks (surgical); disposable gloves, sheets and bags, bandages, ​gauze, dressings/wound covers, antiseptics, and skin preparations)​
  • Items used for environmental control or to enhance the individual's environmental setting (e.g., room heaters, humidifiers, dehumidifiers, electric air cleaners)
  • Items that are not primarily medical in nature (e.g., physical fitness equipment, safety grab bars)
  • ​Items used to serve comfort or convenience function or is primarily used for the convenience of the person caring for the individual (e.g., elevators, stairway elevators)
  • Not appropriate for use in the home (e.g., oscillating beds, diathermy machines, paraffin bath units)
  • Considered ​not reasonable and necessary (e.g., pulse tachometers)

References

Centers for Medicare & Medicaid Services (CMS). National Coverage Determination (NCD). 280.1: Durable medical equipment reference list. [CMS Web site]. 05/05/2005. Available at: http://www.cms.gov/medicare-coverage-database/details/ncd-details.aspx?NCDId=190&ncdver=2&bc=AAAAgAAAAAAAAA==&. Accessed December 9, 2020.

Evidence of Coverage.

Medicare Claims Processing Manual. Chapter 20 - Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS). [CMS website]. Revised 3/13/2017. Available at: https://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/downloads/clm104c20.pdf. Accessed December 09, 2020.

Noridian. Noncovered items. [Noridian Web site]. Revised: April 26, 2017. Available at: https://med.noridianmedicare.com/web/jadme/topics/noncovered-items. Accessed December 09, 2020.

Coding

CPT Procedure Code Number(s)
N/A

ICD - 10 Procedure Code Number(s)
N/A

ICD - 10 Diagnosis Code Number(s)
N/A

HCPCS Level II Code Number(s)
Refer to Attachments A1 and A2 for a list of items that meet the definition of durable medical equipment (DME).

Refer to Attachment B for a list of items that do not meet the definition of DME or are excluded from coverage by Medicare.

Revenue Code Number(s)
N/A



Coding and Billing Requirements


Policy History

1/10/2026
1/9/2026
MA05.044
Claim Payment Policy Bulletin
Medicare Advantage
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No